Match the order
Check quantities, product styles and agreed variants against your order details. Include a written reference for colours, sizes and acceptable tolerances.
Review quantities, variants and visible condition while there is still an opportunity to address a supplier problem.
Prepare your requirements
Inspection is most useful when the checker has a specific reference. “Please check the quality” can mean very different things for clothing, accessories, homeware or a simple electronic item. Record what should be compared with the order, what can be assessed visually and what evidence you want to review before dispatch. That creates a clear decision point while the goods are still in China.
For a mixed order, make an inspection list by product and variant. Include quantities, reference photos and any details that are easy to confuse, such as a size label, connector, finish or packaging style. Agree whether the service checks each unit or an agreed selection. Do not assume that every sealed package will be opened or that every possible function is covered.
When a discrepancy is found, the next step is a decision about that order. You may need a clearer photograph, a supplier explanation, a replacement request or an eligible return before shipping. Keep the goods, supplier reference and inspection evidence connected. International dispatch should not go ahead merely because a report exists if an important discrepancy is still unresolved.
Check quantities, product styles and agreed variants against your order details. Include a written reference for colours, sizes and acceptable tolerances.
Request the visual checks and photo views that matter for your product. Agree any packaging or basic function checks in advance.
Review inspection evidence and discuss discrepancies before international shipment. Supplier returns or replacements depend on the order terms and situation.
Use these decision points to keep the order, evidence and approvals connected.
List the product references, quantities and specific checks. Confirm the units or selection to be inspected and any packaging that must remain unopened.
Compare the arriving items with the order record. Keep seller and parcel references visible so the findings can be traced to the right purchase.
Review the specified features, quantities and visible condition. Product-specific or function checks need an agreed method and scope in advance.
Request photos that show the product, the relevant detail and any discrepancy clearly. A general carton photo may not answer a question about a size or finish.
Use the findings to discuss an explanation, correction, replacement or return where applicable. Confirm any additional handling or domestic transport cost.
Decide whether goods can proceed, need further review or should be held while a supplier issue is addressed. Keep that approval with the shipment instructions.
| Check | Reference to provide | Useful evidence |
|---|---|---|
| Quantity | Order quantities by product and variant. | Counts or arranged item views matched to the order list. |
| Style & variant | Exact listing option, colour or size reference. | Product and label views that identify the selected variant. |
| Visible condition | Details you want checked for damage or workmanship. | Clear close-up views of relevant surfaces and discrepancies. |
| Packaging | Retail-box, label or protective-packing requirements. | Views showing packing condition and any agreed markings. |
| Basic operation | A specific test and acceptance method, if agreed. | The agreed demonstration or result; not an assumed full safety test. |
The inspection charge depends on the agreed work: product types, number of units, required photo views, opening and repacking needs, and any product-specific checks. Confirm whether repeat checks, videos or extra supplier follow-up are included or charged separately.
Consider the next step as well as the inspection itself. If goods need a supplier return, replacement or new packaging, discuss the eligibility, handling and domestic transport costs before approving that action. An inspection finding is evidence for a decision, not an automatic refund guarantee.
A complete brief helps you compare the service and costs before committing.
Visual inspection is not laboratory testing, product certification or a guarantee against every hidden defect. Agree any specialised testing separately before ordering.
The agreed scope can include quantity, styles, visible condition and packaging. Confirm product-specific checks before the inspection.
Agree the required photo views and reporting scope in the service quote.
Pause dispatch and review the evidence. Supplier negotiation, return eligibility and any additional handling cost depend on the order.
No. Visual or agreed basic checks should not be described as certification, regulatory approval or comprehensive safety testing. Arrange specialised testing separately where required for your product.
Ask for the repeat-check scope and any additional charge before the replacement is processed. Keep the original finding and replacement reference together.
Tell us what you want to source. Let’s map out the rest.
Prepare your sourcing request